Frequently Asked Questions

Get answers to common questions about Rebalance - Mid-Back Length Hair (18 inches).

Expect 60 to 90 minutes depending on scalp condition and product needs. Service includes assessment, clarifying cleanse, targeted detox, anti-inflammatory mask, and soothing massage. Extra time may be needed for additional products or extensive buildup removal.

Yes with precautions—our stylists perform a thorough consultation and patch test to assess reactions. We use gentle, anti-inflammatory formulations when needed and can customize the treatment to avoid irritants. Severe active conditions may require medical clearance first.

For seborrhea or oily scalps, initial sessions every 4–6 weeks are recommended until balance improves. After improvement, maintenance every 8–12 weeks helps sustain results. Frequency may vary by lifestyle, products used, and skin response; your specialist will customize a plan.

Generally no—our formulas are chosen to be gentle and non-stripping, but we always assess your hair's condition first. When necessary we apply protective products and adjust treatment intensity to preserve color and integrity. Discuss any recent processes during booking.

Yes—avoid heavy styling products and heat for 24–48 hours, use recommended gentle scalp shampoo and balancing serums, and avoid overwashing. Your stylist will supply tailored product recommendations and a home-care routine to maintain oil control and soothe the scalp.

Extra fees may apply for longer than mid-back length, extensive buildup requiring extra time, or premium professional products and specialized add-ons. Your stylist will provide an upfront quote during consultation so you know exact costs before proceeding.